Professional Summary
This Agreement is between Renoveras LLC and the client signing below. It defines how we deploy, manage, and support customized AI marketing and automation systems, with clarity and fairness at the center of our process.
Scope Of Work
Renoveras provides internal marketing system setup, advertising deployment, and workflow automation services. which may include, but are not limited to the following:
Marketing campaign setup, monitoring, and improvement
AI inquiry assistant integration (chat, text, email)
After-hours missed-call automation deployment
CRM and pipeline dashboard setup inside GoHighLevel
Scheduling automation configuration
Any work outside the agreed-upon scope will require mutual written approval and may be subject to additional charges.
Term and Duration
Engagement Period & Service Commitment
November 2025 - Present
The standard service term begins upon signing and runs for a minimum of 3 months,
unless otherwise stated in writing.
After the initial term, this Agreement automatically continues on a month-to-month basis.
Either party may terminate the Agreement after the initial term with 14 days’ written
notice.
Clients may request a temporary pause in services for valid business reasons (e.g.,
seasonality, budget shifts). Renoveras may approve such pauses for up to 30 days once per
12-month period, provided the request is made in writing and the account is in good
standing.
If services are paused or terminated and later resumed, a reactivation fee may apply to
rebuild systems, update automations, and restore campaign access.
Renoveras reserves the right to terminate this Agreement at any time if:
1. The Client engages in unethical business practices,
2. Fails to make timely payments,
3. Repeatedly delays communication or approvals, or
4. Violates any applicable marketing, advertising, or data privacy laws.
Both parties acknowledge that successful outcomes depend on consistent
communication, timely feedback, and mutual accountability. Renoveras commits to
transparency and proactive communication, while the Client agrees to remain engaged
and responsive throughout the engagement period
Payment Terms
Setup Fee: A one-time payment due before services begin.
Monthly Retainer: Recurring payment automatically billed via Stripe or ACH on the same date each month.
Ad Budget: Paid directly by the Client to advertising platforms.
Refund Policy: Because our services involve immediate customized system builds and live marketing deployment, all onboarding and monthly service payments are non-refundable once system access, oversight, or integration work has begun.
Renoveras may set conditional performance benchmarks for expected customer inquiry and appointment request activity following system deployment. These benchmarks are not fixed guarantees, and are defined privately during onboarding based on the client’s business needs and approved campaign scope. If our system deployment does not support consistent inquiry responsiveness and scheduled appointment activity within 90 days, we may continue servicing the account at no additional retainer cost, one time only, provided all Terms requirements and communication commitments are upheld by the client.
Responsibilities of Renoveras
1. Provide all services outlined in the Scope of Work with professionalism and care.
2. Maintain open communication regarding performance, optimizations, and results.
3. Protect all client data and maintain confidentiality.
4. Renoveras operates as an independent contractor and not as an employee, agent, or partner of the Client
Responsibilities of the client
1. Provide all necessary business information, account access, and assets required to perform services (e.g., ad accounts, logos, domains, login credentials)
2. Approve creatives, ads, and campaigns within 48 hours to avoid project delays.
3. Maintain an active ad budget and payment method.
4. Follow all legal requirements related to marketing, communication, and data handling.
Toll-Free Messaging & Communication Consent
Renoveras may use toll-free numbers (800, 888, 877, etc.) to send verification codes, system alerts, follow-ups, reminders, or service messages.
By entering into this Agreement, the Client consents to receive such communications.
1.Message/data rates may apply.
2.The Client may opt out of non-essential messages by replying STOP.
3. All messages comply with TCPA, CAN-SPAM, CTIA, and A2P 10DLC regulations.
4. Toll-free messaging will not be used for unsolicited marketing without consent.
Clients must ensure that their use of messaging is compliant as well.
Conditional 90-Day System Performance Commitment
If our systems do not support improved inquiry responsiveness or appointment request activity at the optimized level defined during onboarding within 90 days, and all client responsibilities were upheld, we may continue managing your system at no added retainer charge one (1) time until that benchmark is achieved.
Ownership and Intellectual Property
All workflows, designs, funnels, and automations created by Renoveras remain our property until all payments are made in full.
After final payment, the Client receives a non-exclusive license to use these assets for their business.
Confidentiality
Both parties agree to keep confidential any business information, trade secrets, customer data, or materials shared during the working relationship.
Renoveras will not disclose or share Client data with third parties except as necessary to perform agreed-upon services
Communication and Reporting
Renoveras will provide updates through:
1. Weekly group calls or recorded sessions
2. Monthly performance reports
3. Email or portal-based communication
The Client is encouraged to communicate feedback or questions through Renoveras primary support channel (email or CRM chat)
No Guaranteed Results Disclaimer
While Renoveras’ Systems are designed to increase inquiries or appointments — results may vary depending on external factors such as ad budget, market conditions, and response timing.
Renoveras does not guarantee specific revenue, customer volume, or profitability unless stated in a separate signed agreement
Limitation of Liability
To the maximum extent allowed by law:
- Renoveras shall not be liable for indirect, incidental, or consequential damages, including loss of profits, inquiries, or data.
- Our total liability under this Agreement shall not exceed the total fees paid by the Client within the preceding (3) months
Termination
Either party may terminate this Agreement:
After the initial 3-month term with 14 days’ written notice, or
Immediately, in cases of material breach, non-payment, or misconduct.
Upon termination, all access to Renoveras systems, automations, and accounts will be revoked, and outstanding payments will remain due.
Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the State of Michigan, without regard to conflict of law principles.
Any disputes arising shall first attempt to be resolved through mediation. If unresolved, disputes shall be settled through binding arbitration in Washtenaw County, Michigan.
Entire Agreement
This Agreement represents the entire understanding between Renoveras and the Client
Any modifications must be made in writing and signed by both parties
We build and maintain client acquisition and communication automation systems that operate continuously without brokering, selling, or sharing personal data externally. Our model prioritizes responsible reinvestment into advertising scale, fulfillment efficiency, and long-term business growth, supported by internal CRM tracking and protected data practices. Users book directly through our website after opting into SMS and appointment updates, which may be discontinued at any time by replying "STOP".
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